Updated: Friday 26th June 2020
- All routine GP appointments booked an advance are being offered as telephone consultations. If you have a smartphone there is the option of a video consultation if the doctor thinks this would be beneficial
- If you need to be seen face-to-face by a GP you will first be assessed over the phone by the duty doctor, via our usual telephone triage system
- We are not currently booking minor operation procedures or HGV / insurance medicals
- We are postponing the following nursing procedures to help us prioritise. If you have had a routine check postponed but you develop symptoms in the meantime please contact us for a telephone appointment with a GP :
- Ear irrigation
- Asthma checks
- NHS Health checks
- We have re-started all contraceptive services, including coil fitting/removal, injections, and implants. Appointments can be booked now.
- To protect patients and our staff, we have closed the main entrance to the waiting room and the reception desk is closed. When you arrive at the time of your appointment, come to the side door and follow signs to the waiting room. Take a seat and wait for the doctor or nurse to call you.
The Extended Access service (Tuesday evening, Thursday evening, and Saturday morning) continues to operate but all patients will be assessed over the phone before being booked a face-to-face appointment later in the clinic, if required. When you book an Extended Access appointment via the surgery, it will be a telephone consultation.
We are currently experiencing an high level of repeat prescription requests. Please help us by doing the following:
- If you can, allow more time than usual between requesting and collecting your prescription
- Only order what you need to protect supplies so there is enough for everyone who needs it
- Collect medication for others at the same as collecting your own, if you can, to reduce the number of people coming to the surgery
To protect patients and our staff, we have closed the waiting room at Comberton. Medication is being given out from a window at the side of the building. There are signs from the car park to direct you, and cones indicating where to stand to maintain a safe distance from others while queuing. At Eversden we are restricting access to the waiting to one at a time for collection of medication.
If you are unable to get to the surgery to collect your medication because your are self-isolating, or shielding, we can help. Call us and we can put you in touch with a local volunteer network who can arrange home delivery.
If you are unable to work for more than 7 days due to Coronavirus – either because you have symptoms yourself, or live with someone who has symptoms – you can get an isolation note here. You do not need to contact the surgery.