All consultations are by appointment which you can make by telephoning or calling in at the Surgery during normal working hours. You can book appointments online if you are registered for Patient Access or use our automated telephone booking system. Most appointments can be made up to a month in advance.

An appointment is for one person and one problem. If you would like to discuss more than one problem ask please for a double appointment. Consecutive appointments can be made for you and someone else, if required and if available – just ask when booking.

If you have an urgent problem and need to be seen ‘on the day’ a doctor will phone you (usually within 90 minutes) to discuss the problem with you and determine the best course of action. If necessary, after speaking to you, the doctor can offer you an appointment that day.

When making an appointment, the receptionist may ask you for brief summary of the problem to inform the doctor. You may also be asked to confirm your telephone number so that the doctor can contact you and to ensure we have the correct details for you.

Home visits

If a home visit is necessary because you are unable to come to the surgery please telephone before 10:30 am if possible. The receptionist may ask for a description of the problem to help the doctor assess the urgency and allow them to bring appropriate equipment and medication.

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