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Comberton & Eversden Surgeries
Use accuRx
If you need help with a non-urgent medical or admin request, you can now contact us online.
How does accuRx work?
accuRx is easy for patients and practices
accuRx is an online system for contacting the practice. It can be used for booking an appointment or for any other query.
It is a simple online form which takes a few moments to fill out.
Notice for overseas travellers
For reasons of clinical safety and information security we are not allowed to carry out consultations with you if you are not physically present in the UK. This includes answering written or digital requests for medical advice, and we are also not able to issue repeat prescriptions.
- If you travel abroad often, or will be taking a trip outside the UK which will last for more than a couple of weeks, please plan ahead and order prescriptions at least a week before you travel.
- If you become ill whilst abroad please seek local medical advice or contact the local British Embassy for assistance. If you receive treatment, please keep any written documentation and bring it home with you so that we can review it and put it in your medical record.
The Benefits
You'll wonder how you did without it
- Easy to access: no app, no account needed - simply submit a query directly through the practice website. It should only take a couple of moments to do.
- Convenient: available Monday - Friday, so you can send in your request at a time that suits you, rather than having to wait for the phone-lines to open.
- Faster: the requests are simple to submit, so you don’t need to wait on hold on the phone.
- Efficient: your request will be seen by the right person, first time.
- Fairer: those who need appointments most will get them, rather than those who got through on the phones first.
- Turnaround time: we will get back to you within 4 working days.
- Continuity: you can request to be contacted by a specific GP or member of staff – if they are available we will do what we can to honour your request.