Data Protection/Managing your information

How we use your medical records

Important information for patients

  • This practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances, we will also share medical records for medical research, for example to find out more about why people get ill.
  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office.
  • For more information please see the practice privacy notice, below, or speak to a member of staff for more information.

Opting out of sharing data

GDPR DP practice Subject Access Request Policy

GDPR Practice Privacy Notice

We would like to apologize to all our patients for the unacceptably slow service from the dispensary. We are aware that we have been unable to fulfil the turnaround times for repeat prescriptions that we had promised, and we are also aware that many patients have had to queue for long periods of time to collect their medication.

We have been facing unprecedented demand at a time when we are looking to recruit a new dispensary manager and when we have had high levels of staff sick leave.

Please be assured that we are taking active steps to improve the dispensary and we hope to be able to provide a better service in the New Year.