If you have had a COVID swab taken and are awaiting the result, please do not attend the practice until you know it is negative. Please do not attend the practice if you are COVID positive.
We would like to apologize to all our patients for the unacceptably slow service from the dispensary. We are aware that we have been unable to fulfil the turnaround times for repeat prescriptions that we had promised, and we are also aware that many patients have had to queue for long periods of time to collect their medication.
We have been facing unprecedented demand at a time when we are looking to recruit a new dispensary manager and when we have had high levels of staff sick leave.
Please be assured that we are taking active steps to improve the dispensary and we hope to be able to provide a better service in the New Year.