New Dispensary Opening Hours Now Effective

As of 1st October 2021, the opening hours for the dispensaries at both sites have changed.

Both dispensaries are open Monday to Friday 8.00am – 12.30pm and 2.00pm and 6.00pm.

The dispensaries will remain closed on Saturdays, Sundays and public holidays.

Earlier this year, the practice installed PharmaSelf, an automated prescription collection service, at Comberton, which is not restricted by our opening hours. If you would like to learn more about this service please click this link, or ask a member of the dispensary team when you next visit us.

We would like to apologize to all our patients for the unacceptably slow service from the dispensary. We are aware that we have been unable to fulfil the turnaround times for repeat prescriptions that we had promised, and we are also aware that many patients have had to queue for long periods of time to collect their medication.

We have been facing unprecedented demand at a time when we are looking to recruit a new dispensary manager and when we have had high levels of staff sick leave.

Please be assured that we are taking active steps to improve the dispensary and we hope to be able to provide a better service in the New Year.