We are a dispensing practice. Following a consultation, medicines are normally dispensed immediately. However, please do not request repeat prescriptions during a consultation or home visit. If you wish to pick up repeats at the same time as your appointment please order them 2 days before your consultation. You may choose to have your prescriptions dispensed elsewhere, but will have to provide a stamped addressed envelope for us to send the prescription to a pharmacy.
If you are taking regular medication your doctor may allow the prescription to be repeated on request. You will receive a slip of paper on which is printed the names of the medicines which may be repeated. You can obtain further supplies by bringing/posting this slip to the surgery or by ordering your prescription on the internet through Patient Access.
If you are unable to order online and are housebound or infirm you may ring the dispensaries at the following times:
Eversden: After 10:00am. Tel:01223 262579
Alternatively please enquire about our managed repeat system.
The dispensary is very busy during surgery hours and there may be a delay in answering your call. Requests for repeats should be made 2 working days in advance – this allows records to be checked, the prescription authorised and the drugs ordered if necessary. You can collect your drugs after 4:00pm two days later. Please remember if you wish to call for your drugs on a Saturday morning (8:30-10:30, Comberton only) your request should be in the dispensary by Wednesday. Thursday and Friday requests will not be completed until after 4:00pm on Monday.
Without a current exemption or pre-payment certificate, all prescriptions must be paid for at the time of collection. If you are unwell and come for a consultation please remember that your doctor may well be issuing you with medication so come prepared with cash or card!
Bear in mind collection of repeat medication during surgery hours could mean having longer to wait as priority is given to patients who have been seen. If someone is collecting on your behalf please ensure they know exactly what they have to collect. To avoid embarrassment please do not send children to collect your medication.
Patients on repeat medication will be asked to attend periodically for their drugs to be reviewed.
There are deliveries to some outlying villages for the elderly, disabled or temporarily incapacitated who are registered with Comberton Surgery who have no transport and no relative/friend who can collect on their behalf.
Deliveries will occur on Friday afternoons. Prescriptions will be available for collection from Saturday onwards at Grantchester community centre, Hardwick post office, Toft post office, Coton Orchard and Bourn post office. Please contact dispensary for further details
If you would like to sign up for this service, you can do so by filling in an application form. These are available from the surgery, or here.
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28 Day Prescribing
To comply with existing government directives from 1st September 2006 all prescriptions will be issued for one month at a time. (Special arrangements can be made for holidays) If you wish to discuss any concerns please speak to your Doctor, not the staff. Contraceptive services are exempt from this rule.