Patient Right and Responsibilities

You have a right to expect a high standard of medical care from our Practice and we will at all times try to provide the very best care possible within the resources.

In order to assist us in this we require that you take full responsibility for ensuring that you do not abuse the system. For example it is your responsibility to keep medical appointments and follow the medical advice given.

Violent patients - Zero Tolerance

The NHS operates a Zero Tolerance Policy with regard to violence and abuse and the Practice has the right to remove patients from the list with immediate effect in order to safeguard patients, practice staff and other persons.

Access to patient information

Confidential patient data will be shared within the Practice health care team and with other health professionals to whom you may be referred for care.
Confidential patient data may be required for the broader purpose of public health and audit, research, the provision of healthcare service teaching and training. Data disclosed will be kept to the minimum to serve the purpose and if possible anonymised before disclosure.

Confidential and identifiable patient information will not be disclosed otherwise without explicit consent unless:

• It is a matter of life and death or serious harm to you or another individual.
• It is overwhelmingly in the public interest.
• There is a legal obligation to do so.